What should I do if my referral or reward is missing from my account?
To start with, please confirm with your referee that they have purchased a plan and completed the payment.
Second, note that orders paid using wallet balance do not generate additional commission. Orders paid via cryptocurrency, PayPal, or credit card have delayed commission payouts—please refer to the documentation for details.
If none of the above apply, please contact us via the live chat on our website for assistance. Our support team will investigate and resolve the issue.
If you have any further thoughts on how we can make this partnership more beneficial, you can always reach out to [email protected].
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