# What should I do if I encounter a network timeout or cannot connect? We recommend refreshing the page to retry, or you can change your proxy IP and double-check that your local network is connected to the proxy network. It's important to note that our proxies do not support mainland China's network environment. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.711proxy.com/faq/troubleshooting/what-should-i-do-if-i-encounter-a-network-timeout-or-cannot-connect.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.