> For the complete documentation index, see [llms.txt](https://docs.711proxy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.711proxy.com/faq/troubleshooting/what-should-i-do-if-i-encounter-a-network-timeout-or-cannot-connect.md).

# What should I do if I encounter a network timeout or cannot connect?

We recommend refreshing the page to retry, or you can change your proxy IP and double-check that your local network is connected to the proxy network. 

It's important to note that our proxies do not support mainland China's network environment.