Payment Issues

Cryptocurrency Payments

Cryptocurrency payments usually include network fees, which are not charged by CoinPal or 711Proxy, but rather set by the exchange a user employs. We kindly recommend that when using cryptocurrency payments, please double-check the amount you are transferring, including the network fee shown by the exchange to avoid underpaying.

If you underpay, our system might not be able to process the order automatically, please contact our support channel promptly, and we will process the order manually for you.

Alipay Payments

Supports Alipay payments for users in Mainland China. currency type is Chinese Yuan.

UnionPay Payments

Applicable to online payments for users in China, and all UnionPay cards are generally applicable.

Alternative Payments

Including mainstream local payment methods (excluding credit cards) in various countries, currently supporting 100+ countries/regions. Users can choose familiar payment tools.

PayPal Payments

For PayPal payments, please contact our official support via Telegram or WhatsApp.

📘Still having issues?

If you still have problems with payment, please contact our support channel , provide relevant screenshots of the prompts, your registered email, and other materials, and our support team will help you as soon as possible.